General Terms and Conditions Chalet Berg 7

Michael Benner, Kapersburgstrasse 28, 60314 Oberursel, Germany 
Patrick Benner, Mainkai 39, 60311 Frankfurt, Germany

1. Arrival / departure

Saturday from 5pm until the following Saturday at 10am at the latest. Departure must take place by 10.00 a.m. at the latest on the day of departure. Exceeding the departure time by more than 30 minutes will result in the charging of an additional night. Other arrival and departure times can be agreed individually with the landlord. Should the tenant fail to appear by 10.00 p.m. on the day of arrival, the contract shall be deemed terminated after a period of 48 hours without notification to the landlord. The landlord or his representative may then freely dispose of the property. A (pro rata) refund of the rent due to early departure will not be made as a matter of principle.

2. Special requests and additional agreements

Are possible in principle. They require written confirmation by the landlord. Pets are not allowed.

3. Payment

The rental contract becomes valid upon receipt of the down payment to the landlord's account. The down payment of 20% of the rental amount is due within seven days after receipt of the booking documents. After the down payment has been made, payment of the remaining amount is due 30 days before the start of the holiday. If the payment deadlines are not met, the lessor may withdraw from the contract. Non-payment shall be deemed to be a withdrawal and shall entitle the hirer to re-let the property. Additional costs for water, electricity, gas, car parking space, waste will not be charged.

4. Cancellation

Corona: if your trip is not possible because of Corona, you can cancel up to 7 days before the start of the rental period and you will be refunded all payments made so far.

In addition, the following conditions apply:

The tenant can withdraw from the contract at any time. 
 The withdrawal must be made in writing. In the event of withdrawal, the hirer is obliged to compensate us for any loss incurred:

from the day of the booking confirmation by the landlord until the 14th day before the start of the rental period in the amount of a service fee of 50€.
from the 13th day until the 3rd day before the start of the rental period 50% of the total price.
In case of cancellation less than 2 days before the start of the rental period, the full rental price must be paid.

The date of receipt of your cancellation notice counts in each case. Amounts already paid will be charged.

5. Obligations of the tenant

The tenant undertakes to treat the rented property (holiday home, inventory and outdoor facilities) with care. If damage to the holiday home and / or its inventory occurs during the rental period, the tenant is obliged to report this immediately to the property management. 

Defects and damages already detected upon arrival must be reported immediately to the property management, otherwise the tenant is liable for these damages. A reasonable period of time must be allowed for the rectification of damage and defects.

Claims arising from complaints which are not reported immediately on site are excluded. Complaints which are only received by the landlord at the end of the stay or after leaving the holiday home are also excluded from compensation.

In the event of any service disruptions occurring, the tenant is obliged to do everything reasonable within the scope of his legal obligation to contribute to the rectification of the disruption and to keep any damage incurred to a minimum. 

On the day of departure, the tenant must remove personal belongings, dispose of household waste in the containers provided, store crockery clean and washed in the kitchen cupboards and leave the apartments swept clean.

6. Data protection

The tenant agrees that within the framework of the contract concluded with him necessary data about his person will be stored, changed and / or deleted. All personal data will be treated with absolute confidentiality.

7. Liability

The advertisement has been prepared to the best of our knowledge. No liability is accepted for the rental object being affected by force majeure, by power and water failures customary in the country and by storms. Likewise, no liability is accepted in the event of unforeseeable or unavoidable circumstances such as official orders, sudden construction sites or disturbances due to natural or local conditions. However, the landlord is happy to assist in rectifying the problems (insofar as this is possible).

Any liability of the landlord for the use of the provided play and sports equipment is excluded.

The arrival and departure of the tenant is his own responsibility and liability. The landlord is not liable for personal belongings in the event of theft or fire. The hirer shall be fully liable for intentional and grossly negligent destruction or damage.

8. Final provisions

Photos and text on the website serve as realistic descriptions. A 100% match with the rental property cannot be guaranteed. The lessor reserves the right to make changes to the equipment (e.g. furniture), provided that they are of equal value.

Should one or more provisions of these terms and conditions be or become invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a valid provision which comes as close as possible to the economic and legal intentions of the contracting parties.

German law shall apply. The place of jurisdiction and performance is the place of residence of the lessor. 


We look forward to seeing you!

Chalet  Berg 7
Berg 7
Dienten, Hochkönig

Michael Benner
Patrick Benner
+49 177 21 69 69 1

© Berg 7 2023, chalet, ski hut, holiday home, holiday flat, cabin, Dienten, Hochkönig